Request file

Your rights

The right of access
You can view parts of your personal data.

The right to correction
If you believe that the data we have stored about you is incorrect.

The right to delete the patient file
You can ask us to delete (part of) your personal data.

Request a copy of the file
You can request a copy of your medical file.

Request a copy of the file

You can exercise your rights using the form drawn up on the website. Click here for the Request form for access, copy, correction or destruction of medical data.

Send your completed form to:

myeyecarealgarve@gmail.com

N.B. If you request the destruction of your medical file, the clinic will determine whether we destroy your data.

If your data is deleted, your written request will be retained. Together with the letter that your request has been met. If there is a need for information from your ‘old’ file during subsequent treatment, it will only be found that it has been destroyed at your request. As a patient, you may break the continuity in the treatment data. Please note that you are destroying your history of illness. This can be difficult for future treatments. Your file will be destroyed within 3 months of your request.

A practitioner may have medical reasons for not complying with your request to delete data from your medical file. For example, if the destruction would hinder the practitioner’s proper care. Or to prevent a particular investigation from having to be conducted again. Data that may be of great importance to others – for example about a hereditary disease – will also have to be kept. If we decide not to delete your data, we will explain this to you with substantiation.

Have you started a complaints procedure as a result of treatment? Then we will not destroy your file. After all, the file contains information about your treatment.